Workflow Application
TeamOne is a workflow application developed by ICP Cipta Prima, designed to automate and streamline business processes by defining, managing, and tracking tasks and approvals across teams or departments. It enhances operational efficiency by reducing manual effort, minimizing errors, and ensuring consistency in task execution. With real-time visibility, improved accountability, and faster turnaround times, TeamOne supports better collaboration, compliance, and decision-making within an organization.
Field Service Management
AKTIVATE! by ICP Cipta Prima is a dynamic Field Service Management (FSM) solution that empowers companies to efficiently coordinate their field operations—such as scheduling, dispatching, tracking, and supporting off-site technicians or service personnel. Through the use of digital tools and real-time data, AKTIVATE! optimizes resource allocation, shortens response times, and boosts service quality. The result is enhanced customer satisfaction, reduced operational costs, and increased productivity across mobile workforces.
Sales Management
ICP Cipta Prima’s INXILTA solution empowers organizations with advanced sales management capabilities—supporting the strategic planning, direction, and oversight of sales operations to drive revenue growth. By enabling goal setting, performance tracking, and team enablement, INXILTA helps streamline processes, boost productivity, and align sales efforts with broader business objectives for improved customer acquisition, retention, and consistent results.
CRM
Customer Relationship Management (CRM) is a strategic approach and set of technologies used to manage and analyze interactions with current and potential customers throughout their lifecycle. By centralizing customer data across sales, marketing, and service functions, CRM enables organizations to improve customer engagement, enhance satisfaction, and drive retention. The benefits include streamlined communication, data-driven decision-making, improved operational efficiency, and the ability to deliver more personalized and consistent customer experiences.
Customer Mobile Apps
Our customer mobile application is a user-friendly platform designed for smartphones and tablets, enabling businesses to engage directly with their customers anytime, anywhere. It offers convenient access to products, services, support, and personalized content—fostering seamless interactions and enhancing the overall customer experience. The solution drives higher engagement, improves customer retention, streamlines communication, collects real-time feedback, and delivers targeted promotions—ultimately strengthening brand loyalty and accelerating revenue growth.
Business Matching
Business matching is a structured process that connects companies with compatible partners, clients, or investors based on shared goals, industry relevance, or strategic fit. Often facilitated through events, platforms, or curated programs, it accelerates networking, fosters meaningful collaborations, and opens new market opportunities. The key benefits include efficient partner discovery, reduced acquisition time, and increased chances of forming high-value, mutually beneficial business relationships.
Loyalty Points Management
Loyalty points management is the process of tracking, allocating, and redeeming points earned by customers through repeat purchases or specific behaviors within a loyalty program. It provides a structured and measurable way to incentivize engagement, enhance customer satisfaction, and encourage repeat business. By offering meaningful rewards and a seamless redemption experience, businesses can increase customer retention, drive higher purchase frequency, and build long-term brand loyalty.
Learning Management System
A Learning Management System (LMS) is a digital platform designed to deliver, manage, and track educational content and training programs within an organization or institution. It centralizes learning materials, facilitates online courses, assessments, and certifications, and provides real-time analytics on learner progress. The key benefits include streamlined training delivery, consistent knowledge dissemination, improved learner engagement, cost efficiency, and the ability to scale learning across teams or geographies with ease.
